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Tags: ai adoption
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MLK Day + AI: Judge by Character, Not Color...Even Your AI
On MLK Day, we're often reminded of Dr. King's dream: judgment by character, not color. It’s a powerful vision that demands we constantly scrutinize our systems for fairness.
Today, as AI integrates into every facet of our lives, from hiring to healthcare, we face a new, insidious challenge: e...
by Monica Marquez —
Jan 18, 2026
ai adoption
ai at work
ai change management
ai ethics
ai in hiring
algorithmic bias
digital civil rights
diversity and inclusion
future of work
leadership
leadership development
leadership strategies
mlk day
psychological safety
talent acquisition
workplace equity
Bridging the Next Great Divide at Work: Welcome to FlipWork
¡Próspero Año! (Prosperous New Year!) I hope 2026 is already treating you well, bringing health, clarity, and momentum.
There's a saying in Spanish:
"Caminante, no hay camino, se hace camino al andar"—Traveler, there is no road; you make your own path as you walk.
This past year, Nikki and...
by Monica Marquez —
Jan 11, 2026
agentic ai
agentic-human reinvention
ai adoption
ai agents
ai governance
ai implementation
ai strategy
ai transformation
business transformation
digital transformation
flipwork
future of work
human-ai collaboration
innovation
leadership
organizational change
organizational reinvention
people squared
personal reinvention
team productivity
workforce development
workplace culture
The Unspoken Bottleneck: Why Your Fingers Are Holding Back Your AI Productivity
I have a confession. I’ve spent years feeling like my brain was a Ferrari stuck in bumper-to-bumper traffic. If you’re part of the ADHD fam, you know exactly what I mean. The ideas come fast, furious, and often jumbled, a constant stream of "what ifs" and "could be's". For a long time, the onl...
Dec 21, 2025
agentic human
agentic-human reinvention
ai adoption
ai at work
ai change management
data readiness
enterprise ai
leadership development
leadership strategies
middle managers
organizational design
psychological safety
reinvention
skills-based hiring
workforce reinvention
workforce transformation
Beyond the First Prompt: Unlocking the Next Wave of AI at Work
Last month, in a conversation with a group of HR and people leaders, someone said quietly, “Our employees are definitely using AI… but I’m not convinced we’re using it well.”
Heads nodded around the table. People shared how their teams were using tools like ChatGPT, Copilot, and other assistan...
Dec 14, 2025
agentic human
agentic-human reinvention
ai adoption
ai at work
ai change management
data readiness
enterprise ai
leadership development
leadership strategies
middle managers
organizational design
psychological safety
reinvention
skills-based hiring
workforce reinvention
workforce transformation
The Real AI Bottleneck? Middle Management
Last week, I attended the EY Strategic Growth Forum in Palm Springs, California, a global convening of top entrepreneurs, private equity leaders, and capital markets thinkers shaping the future of business.
Between sessions on what it takes to scale, invest, and lead in an unpredictable econom...
by Monica Marquez —
Nov 23, 2025
agentic human
agentic-human reinvention
ai adoption
ai at work
ai change management
data readiness
enterprise ai
leadership development
leadership strategies
middle managers
organizational design
psychological safety
reinvention
skills-based hiring
workforce reinvention
workforce transformation
From “Prompt or Perish” to “Agents at Your Service”
I was sipping my cafecito, letting my morning skim agent sweep the news, analyst notes, and client pings, when two need-to-know bullets popped up back-to-back.
First: Citi is training 175,000 employees on how to prompt. The article's key takeaway frames prompting as “the new Excel.” Translatio...
Oct 12, 2025
agentic ai
ai adoption
ai fluency
ai readiness
ai secret
career
citi
leadership
productivity
prompting
tools
workflow automation
Sink or Swim with AI: Learn to Float First
Last week, I spoke with an old friend and colleague who is a COO. She said, “Monica, I feel I am sinking in this sea of AI uncertainty, and I am late to the race. Everyone’s talking about agents and copilots. We’re still arguing about pilot scopes.”
I paused for a couple of minutes and then sh...
by Monica Marquez —
Sep 28, 2025
ai adoption
ai fluency
ai readiness
change management
culture
experimentation
governance
leadership
manager enablement
micro-actions
people-first
practical tools
psychological safety
skills reinvention
trust
workflow design
Licenses Don’t Adopt Themselves: Stop Buying AI, Start Changing Work
A Fortune 200 CHRO told me over coffee: “We bought the Ferrari. Then we realized… nobody knew how to drive stick.”
The licenses were live. The change wasn’t. Her pain points sounded familiar: lots of seats, not enough usage; a policy memo, but managers “playing it safe”; pilots everywhere, proce...
by Monica Marquez —
Sep 07, 2025
11x11
ai adoption
board oversight
change management
copilot
governance
habits
leadership
microsoft worklab
nacd
nist ai rmf
risk management
viva insights
workflow redesign
Empathy Is a Feature, Not a Feeling: Not Human, But Human-Centered
When I was little, I used to name everything. My stuffed animals, my bike, even the toaster. I gave them personalities, voices, feelings. My mom would chuckle and say, “Estás haciendo novelas con los objetos, mija.” (You’re making soap operas with objects, sweetie.)
Turns out, I wasn’t alone. An...
by Monica Marquez —
Aug 24, 2025
ai adoption
ai discernment
ai empathy
ai in the workplace
ai leadership
ai tools for leaders
ethical ai
executive leadership
future of work
human-centered ai
mustafa suleyman
AI Won’t Work If Your People Don’t
A few weeks ago, I sat in a room with leaders from some of the world’s most powerful companies. Billions are being poured into AI transformation. But when the conversation turned real, the numbers surprised me. Less than half their workforce was using the new tools.
In those moments, the room we...
by Monica Marquez —
Aug 17, 2025
ai adoption
change management
chro insights
employee experience
enterprise ai
executive alignment
future of work
l&d leadership
leadership
organizational culture
talent strategy
trust in ai
workforce transformation
workplace reinvention
Is It Still Hard Work If AI Helped You?
This past week at the ALPFA Convention, surrounded by more than 5,000 Latino professionals and allies, I had the privilege of connecting with peers in some incredible, thought-provoking conversations about AI and what it really means for our work, identity, and leadership.
We weren’t talking abo...
by Monica Marquez —
Aug 03, 2025
ai adoption
ai and work culture
cultural beliefs
dei and ai
emotional intelligence
future of work
latino leadership
people-first leadership
productivity and ai
workplace reinvention
What You Don’t Know IS Hurting You
Success Isn’t a Bigger Dream. It's a Wider Lens.
I grew up in a small town in West Texas where success had a very specific look. You became a doctor, a lawyer, or an engineer. Most often, you worked in the oil fields. That was the blueprint. Those were the wealthiest people we knew, so naturally...
by Monica Marquez —
Jul 20, 2025
ai adoption
ai confidence gap
ai for non-technical users
ai tools for beginners
culturally fluent leadership
digital divide
exposure and opportunity
future of work
inclusive leadership
latine leadership
leadership development
people-first leadership
professional growth
reinvention
workplace equity
workplace transformation
