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The Career Ladder is Gone. Here’s How We Build the Elevator.
The numbers are clear:
A 3.2 trillion-dollar economy.
A 2x AI adoption rate.
And fewer and fewer junior roles where we can learn the game.
The stats tell a conflicting story. On one hand, Latino-owned businesses are leading AI adoption at twice the rate of their counterparts. We are showing up ...
by Monica Marquez —
Feb 01, 2026
artificial intelligence
career development
cultural intelligence
diversity and inclusion
future of work
human-ai collaboration
latino leadership
leadership
personal branding
professional growth
soft skills
tech trends
MLK Day + AI: Judge by Character, Not Color...Even Your AI
On MLK Day, we're often reminded of Dr. King's dream: judgment by character, not color. It’s a powerful vision that demands we constantly scrutinize our systems for fairness.
Today, as AI integrates into every facet of our lives, from hiring to healthcare, we face a new, insidious challenge: e...
by Monica Marquez —
Jan 18, 2026
ai adoption
ai at work
ai change management
ai ethics
ai in hiring
algorithmic bias
digital civil rights
diversity and inclusion
future of work
leadership
leadership development
leadership strategies
mlk day
psychological safety
talent acquisition
workplace equity
Bridging the Next Great Divide at Work: Welcome to FlipWork
¡Próspero Año! (Prosperous New Year!) I hope 2026 is already treating you well, bringing health, clarity, and momentum.
There's a saying in Spanish:
"Caminante, no hay camino, se hace camino al andar"—Traveler, there is no road; you make your own path as you walk.
This past year, Nikki and...
by Monica Marquez —
Jan 11, 2026
agentic ai
agentic-human reinvention
ai adoption
ai agents
ai governance
ai implementation
ai strategy
ai transformation
business transformation
digital transformation
flipwork
future of work
human-ai collaboration
innovation
leadership
organizational change
organizational reinvention
people squared
personal reinvention
team productivity
workforce development
workplace culture
The Unspoken Bottleneck: Why Your Fingers Are Holding Back Your AI Productivity
I have a confession. I’ve spent years feeling like my brain was a Ferrari stuck in bumper-to-bumper traffic. If you’re part of the ADHD fam, you know exactly what I mean. The ideas come fast, furious, and often jumbled, a constant stream of "what ifs" and "could be's". For a long time, the onl...
Dec 21, 2025
agentic human
agentic-human reinvention
ai adoption
ai at work
ai change management
data readiness
enterprise ai
leadership development
leadership strategies
middle managers
organizational design
psychological safety
reinvention
skills-based hiring
workforce reinvention
workforce transformation
Beyond the First Prompt: Unlocking the Next Wave of AI at Work
Last month, in a conversation with a group of HR and people leaders, someone said quietly, “Our employees are definitely using AI… but I’m not convinced we’re using it well.”
Heads nodded around the table. People shared how their teams were using tools like ChatGPT, Copilot, and other assistan...
Dec 14, 2025
agentic human
agentic-human reinvention
ai adoption
ai at work
ai change management
data readiness
enterprise ai
leadership development
leadership strategies
middle managers
organizational design
psychological safety
reinvention
skills-based hiring
workforce reinvention
workforce transformation
The Real AI Bottleneck? Middle Management
Last week, I attended the EY Strategic Growth Forum in Palm Springs, California, a global convening of top entrepreneurs, private equity leaders, and capital markets thinkers shaping the future of business.
Between sessions on what it takes to scale, invest, and lead in an unpredictable econom...
by Monica Marquez —
Nov 23, 2025
agentic human
agentic-human reinvention
ai adoption
ai at work
ai change management
data readiness
enterprise ai
leadership development
leadership strategies
middle managers
organizational design
psychological safety
reinvention
skills-based hiring
workforce reinvention
workforce transformation
AI as a Tool, Not a Crutch
Last week, I came across research on skill atrophy from overuse of automation. The article explained why the FAA is urging airlines to keep pilots proficient at manual flying through its Flightpath Management guidance. The overall message was simple. When automation carries everything, core sk...
by Monica Marquez —
Nov 09, 2025
agentic-human
ai at work
balance
change management
critical thinking
decision quality
guardrails
human in the loop
leadership
learning and development
manual practice
navigation
productivity
prompts
skill atrophy
trust and safety
workplace reivention
Not Replaced...Relied On: How AI Depends on People
I heard a scary story from an operations leader who’s rolling out AI with their team. They connected a new “sales assistant” to their customer database and marketing tool. Within minutes, the agent interpreted a routine request, “follow up with dormant prospects,” as “email everyone.” It queue...
by Monica Marquez —
Oct 19, 2025
ai governance
ai risk management
ai security
autonomous agents
change management
compliance
data protection
enterprise ai
evaluation
guardrails
human-in-the-loop
leadership
nist genai profile
operations
owasp llm top 10
people-centered ai
prompt injection
From “Prompt or Perish” to “Agents at Your Service”
I was sipping my cafecito, letting my morning skim agent sweep the news, analyst notes, and client pings, when two need-to-know bullets popped up back-to-back.
First: Citi is training 175,000 employees on how to prompt. The article's key takeaway frames prompting as “the new Excel.” Translatio...
Oct 12, 2025
agentic ai
ai adoption
ai fluency
ai readiness
ai secret
career
citi
leadership
productivity
prompting
tools
workflow automation
Sink or Swim with AI: Learn to Float First
Last week, I spoke with an old friend and colleague who is a COO. She said, “Monica, I feel I am sinking in this sea of AI uncertainty, and I am late to the race. Everyone’s talking about agents and copilots. We’re still arguing about pilot scopes.”
I paused for a couple of minutes and then sh...
by Monica Marquez —
Sep 28, 2025
ai adoption
ai fluency
ai readiness
change management
culture
experimentation
governance
leadership
manager enablement
micro-actions
people-first
practical tools
psychological safety
skills reinvention
trust
workflow design
Teach the Tool, Prepare the Talent
Last night at a friend’s birthday party, I met two people who care deeply about words. One was an English teacher. The other was a linguist. Both shared concerns about AI.
The teacher’s district labeled student AI use a “Level 5 infraction,” similar to cheating. She and her school's leadership w...
by Monica Marquez —
Sep 14, 2025
ai fluency
artificial intern
change management
culture
education
human-centered ai
integrity
k-12
leadership
myth-busting
productivity
prompts
responsible ai
skye
workplace learning
Licenses Don’t Adopt Themselves: Stop Buying AI, Start Changing Work
A Fortune 200 CHRO told me over coffee: “We bought the Ferrari. Then we realized… nobody knew how to drive stick.”
The licenses were live. The change wasn’t. Her pain points sounded familiar: lots of seats, not enough usage; a policy memo, but managers “playing it safe”; pilots everywhere, proce...
by Monica Marquez —
Sep 07, 2025
11x11
ai adoption
board oversight
change management
copilot
governance
habits
leadership
microsoft worklab
nacd
nist ai rmf
risk management
viva insights
workflow redesign
