Last month, at the graduation of our first FlipWork™ cohort, a corporate executive who also teaches a course shared something I have been thinking about ever since. She grew up in a family of 130 people. Her mother had fifteen brothers and sisters. If you know that world, you know there is no qu...

Last Tuesday was May 26th. Seven years to the day since I lost my mother. It was also the day we held our first certification ceremony for our first public FlipWork™ cohort. I did not plan that, but I do not think it was a coincidence. Since our launch, FlipWork has served only enterprise client...

Every few weeks, someone in our FlipWork™ community, a friend, a colleague, or a sprint participant, asks me a version of the same question. "Monica, am I using AI right? Because it feels like I am barely scratching the surface." They are not wrong. They are using AI every day. But they are usin...

  I was sipping my cafecito, letting my morning skim agent sweep the news, analyst notes, and client pings, when two need-to-know bullets popped up back-to-back. First: Citi is training 175,000 employees on how to prompt. The article's key takeaway frames prompting as “the new Excel.” Translatio...

  Last week, I spoke with an old friend and colleague who is a COO. She said, “Monica, I feel I am sinking in this sea of AI uncertainty, and I am late to the race. Everyone’s talking about agents and copilots. We’re still arguing about pilot scopes.” I paused for a couple of minutes and then sh...

Last night at a friend’s birthday party, I met two people who care deeply about words. One was an English teacher. The other was a linguist. Both shared concerns about AI. The teacher’s district labeled student AI use a “Level 5 infraction,” similar to cheating. She and her school's leadership w...